Many businesses that aren’t “lean & mean” go out of business in today’s economy. Stay on top of your competition so you don’t lose your customer base.
When you’re in a service business, your find that often prospects want the highest level of service at the lowest possible price. Discover these tips for providing just the right level of service at a price that best fits your prospect’s budget to get your prospect to say, “Yes!”
Focus your time on maximizing sales in order to have a bigger impact on your business success.
Striving to continuously improve contributes to your success. Discover how a mentor can help…
Clearly communicated expectations offer the keys to avoiding most relationship problems with both clients and employees.
Steve explains how buying a competitor’s business makes sense in an economic downturn and can pay handsomely when the economy rebounds. Some of your competitors will not be able to weather an economic downturn, offering you an opportunity to increase marketshare. When competitors struggle, buying a competitor’s business – or at least their client list – allows you to increase your marketshare – even in a difficult economy.
Increase market share when your competitors are floundering as a result of economic uncertainty.
Thinking about your business from the customer side of the table will help ensure that you are meeting and exceeding customer expectations, ultimately leading to your long term business success. Success in your business is ultimately determined by your customers – not you, your product or service, or even your employees. Whether you are considering buying a business or starting a business, Steve encourages you to put forth the time and effort to discover, understand, and measure what matters to your customers.
Success follows a thorough understanding of customer needs and a commitment to meeting those needs.
Discover what “how to” videos can do to help build customer trust and loyalty.